Terms of Service

1. Agreement to Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on OnTouch ICT Solutions' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software
• Remove any copyright or other proprietary notations
• Transfer the materials to another person or "mirror" the materials on any other server
• Violate any applicable laws or regulations

3. Disclaimer

The materials on OnTouch ICT Solutions' website are provided "as is". OnTouch ICT Solutions makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall OnTouch ICT Solutions or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on OnTouch ICT Solutions' website, even if OnTouch ICT Solutions or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on OnTouch ICT Solutions' website could include technical, typographical, or photographic errors. OnTouch ICT Solutions does not warrant that any of the materials on our website are accurate, complete, or current. OnTouch ICT Solutions may make changes to the materials contained on our website at any time without notice.

6. Links

OnTouch ICT Solutions has not reviewed all of the sites linked to our website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by OnTouch ICT Solutions of the site. Use of any such linked website is at the user's own risk.

7. Modifications

OnTouch ICT Solutions may revise these terms of service for our website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of our jurisdiction, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Service Level Agreement

We strive to maintain 99.5% uptime for our services. In the event of service interruptions, we will work diligently to restore service. Customers are entitled to service credits for unscheduled downtime exceeding agreed service levels.

10. Payment Terms

Payment terms are as specified in individual service agreements. Invoices are due within 30 days of issue unless otherwise specified. Late payments may incur additional charges.

11. Intellectual Property Rights

All content on our website, including text, graphics, logos, and software, is the property of OnTouch ICT Solutions or its content suppliers and is protected by international copyright laws. Custom work developed for clients remains the client's property upon full payment.

12. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of our business relationship, consistent with applicable laws and regulations.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Ontouch Solutions
Email: hello@ontouchsolutions.com
Phone: +23232 199 996